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Academic Support Specialist, ELL Leadership Grant (Full-Time LTE)
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Position Number: 5439126
Location: Milwaukee, WI
Position Type: Education - Other Education (study of)

Academic Support Specialist, ELL Leadership Grant (Full-Time LTE)

Salary: $61,185.00 - $82,611.00 Annually
Job Type: Full-Time - Limited Term
Job Number: 2024-04966
Closing: 7/30/2024
Location: Multi-Campus, WI
Division: Employer & Educational Community Services

Description

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. MATC's diverse team members - 42% of whom are employees of color--work with a purpose to serve the students who make us one of the most diverse two-year institutions in the Midwest. Together, we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who share the same passion in serving this purpose. Learn more about MATC at www.matc.edu.
Note: This position is funded through the Community Education Grant. Funding is contingent upon the terms of the grant and this position is currently funded through 6/30/2025.

Under general supervision of the Executive Dean, Academic Strategy and Innovation or designee, this position works with students, faculty, and staff in the ELL Programs in the English as a Second Language (ESL) and English Language Leaners (ELL) programs and also collaborates with ESL/ELL team members in coordinating academic and tutorial support as well as participate in related activities such as recruitment and retention. Work requires judgment, analysis, and decision-making according to established practices and procedures. Supervision received is general in nature and daily responsibilities are completed independently in coordination with the faculty, staff, and grant coordinator.

Characteristic Duties and Responsibilities

Provides course placement, monitor grade level gains, case management for referrals to ELL/ESL programs; transitions student to post-secondary program, and/or referral for job placement; conducts data collection and entry into the Online Client Report System; facilitates and administers TABE testing.
Provides information about services available to ESL/ELL students at MATC; collaborates with admissions, counselors and other professional personnel to monitor referrals and progress.
Advises ELL/ESL students on enrollment and program requirements; helps with financial aid applications; admissions and program registration. Informs students about program course availability, program changes, admissions, and registration. Coordinates activities to transition to Post Secondary programs and career readiness.
Advises ELL/ESL students with class selection; assesses test scores, reviews transcript and program plan, provides entry options, curriculum, academic and performance preparation.
Provides individual student academic case management to support grade progression, registration, and academic service referrals to support course completion and graduation.
Maintains records and prepares reports as required including monitoring student attendance and student contact.
Collaborates and supports assigned community-based organizations (CBOs). Support may include but are not limited to assisting students with registration and program availability, providing orientation to new staff/faculty to grant guidelines and requirements, and ensuring organizations are adhering to guidelines.
Coordinates tutoring and/or instructional support and distributes resource information for students enrolled in Basic Skills (Adult Education) at CBO sites based on class assignments and/or instructor's recommendations.
Compiles, collects, submits, and presents center progress reports to administration through meetings and data generated reports. Complete reporting to meet grant requirements.
Ensures delivery of excellent customer service, including face-to-face, telephone, electronic, and print transactions.
Establishes, collaborates and maintains working relationships with students, faculty, administrative leadership and staff.
Participates in meetings, workshops, seminars, and other professional activities.
Performs other related duties as required for the efficient operations of the division.

Qualifications

Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures

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MINIMUM REQUIRED QUALIFICATIONS

Education/Experience:

Bachelor's degree or higher with an emphasis in Higher Education, Education Administration, major course work in Adult Education or Curriculum and Instruction or related field.
At least three (3) total years of relevant experience*

Preferred Education/Experience in addition to the minimum requirements listed above:

Bilingual fluency; able to read, write, and speak in two languages is highly desirable
Master's degree or higher in Higher Education, Education Administration, major course work in Adult Education or Curriculum and Instruction or related field AND five (5) or more years of relevant experience*

*Relevant experience includes previous work in a (community based organization, high school or higher education) student facing position which directly provides support services which assist students achieve academic success.

COMPETENCIES

Cultivates innovation
Optimizes work processes
Ensures accountability
Collaborates
Demonstrates Interpersonal savvy
Communicates effectively
Instills trust
Customer focus
Action oriented
Values differences
Shows initiative
Demonstrates compassion

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of and experience with the goals and practices of Community Based Education.
Knowledge of the student enrollment process.
Knowledge and ability to provide academic case management services.
Knowledge of and experience working with minority students from diverse socio-economic and cultural backgrounds.
Ability to utilize databases, student information systems and Microsoft Office Suite including Excel and Word and the initiative to apply queries and reports.
Ability to establish and maintain effective working relationships with students, employees, outside governmental and community agencies, and the general public.
Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment.
Ability to communicate effectively through both oral and written means.
Ability to schedule work assignments to meet departmental needs and to maintain related records.
Ability to work independently.
Ability to think critically and apply problem resolution.

Supplemental Information

Start Date: This position supports the Community Education Division and is available to start as soon as possible. This is an ELL Grant Funded positions with current funding through June 30th, 2025.

Hours/Location: This position is a 1.0 FTE or 38.75 hours per work week year round position. Hours will be primarily first shift with some required evenings and weekends as needed. Position will be based out of our Milwaukee downtown campus location with the ability to assist other campuses as needed.
Salary: Salary is listed to the midpoint of the salary range and is based on the 2024/2025 rates and are determined by years of experience credit and internal salary equity.
Application Instructions: Candidates (both internal and external) must complete the employment application in its entirety for further consideration. Typing "See Resume" in lieu of application completion will not be acceptable. Salary determination will be based on years of credited experience that is listed on the job application only so please include complete work history.

Interviews: Selected qualified candidates will be invited to first virtually interview for this position within two weeks after position closes.

EEO/AA:
Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law.

Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer operating under an Affirmative Action Plan. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email jobs@matc.edu. Women, veterans, and minorities are encouraged to apply

To apply, visit https://www.schooljobs.com/careers/matc/jobs/4570018/academic-support-specialist-ell-leadership-grant-full-time-lte