Student Success Coach (PATH Grant Funded, FT), CFRN10846HSBS
Student Success Coach (PATH Grant Funded, FT), CFRN10846HSBS The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.
College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.
Primary Duties and Responsibilities: The NHS PATH Grant Student Success Coach will support the efforts of of the PATH Grant in accordance with the Mission and Values of the College of DuPage. The Student Success Coach will primarily focus on recruitment, persistence, and completion of Nursing, Health Sciences and Respiratory Care certificates and degrees through a multi-layered approach. The NHS PATH Student Success Coach is tasked with developing multiple strategies to identify barriers to student success and to support students in enrollment, persistence and completion. This position is responsible for collecting a variety of data and will report to the NHS PATH Grant Project Coordinator. The NHS PATH Student Success Coach interacts with students, faculty, internal departments, administration, Consortium members and staff, as well others in the early childhood community. A high level of professionalism and confidentiality will be required. This position reports to the NHS PATH Grant Project Coordinator and is a Full-time position on campus that may be renewed for an additional year dependent on grant funding and position outcomes.
Assist the NHS PATH Grant Project Coordinator in the design of Nursing and Health Sciences databases with spreadsheets; NHS PATH Student Success Coach uses shared spreadsheets for regularlytracking and reporting student information related to outreach, recruitment, admission, retention,persistence and completion of Nursing and Health Sciences certificates and degrees.
Coordinate with the NHS PATH Grant Project Coordinator to plan effective strategies to accomplish NHS PATHobjectives and carryout the implementation of those strategies.
Attend in-service and division meetings, attend NHS PATH Advisory Board meetings, participate inprofessional development opportunities and complete additional trainings as requested.
Review and evaluate internal spreadsheet reports of prospective students not registered and studentsregistered as NHS PATH students; create separate spreadsheets with this information to reflect needed data;As part of recruitment efforts, reach out to each student via email with program, scholarship, and contactinformation; keep record of contact and course enrollment for reporting.
As assigned by the NHS PATH Project Coordinator, assist individual students with the application processesfor completion of COD certificates and degrees; Keep record (spreadsheet) of each application assistance,follow up that those applications are complete, and record the student completions.
Schedule multiple group meetings within the first two weeks of each semester, in all formats -day/night/weekend, to review NHS PATH program policies and College policies (i.e. plagiarism, withdrawal)and provide information about the NHS PATH Grant Scholarship; Keep record of student attendance forreporting.
Schedule regular meetings with students, do random check-ins, and proactively assist in referring to campusresources as applicable (i.e. Center for Access, Mental Health Counselors, Fuel Pantry); Keep record ofindividual meetings for reporting.
Set up individual and/or group opportunities to provide academic supports such as study skills, timemanagement,reading and note-taking strategies; Refer students to the Learning Commons as needed foradditional supports; Keep record of individual/group meetings for reporting.
As requested by the NHS PATH Grant Project Coordinator, perform recruitment duties: represent the CODNursing and Health Sciences programs by regularly visiting high schools, open houseevents to share information regarding the NHS PATH scholarship, transfer information, and the NHS PATHprogram at COD; Organize outreach events and/or meetings regularly with above mentioned entities; Keeprecord of visits for reporting.
Maintain updated class roster list from all instructors in order to track current enrollments and provide regular emails to ALL Nursing and Health Sciences students (i.e. registration date reminders, withdrawal date reminders, scholarship information, campus resources, college events, availability for individual support sessions, motivational and encouraging messages etc.).
As appropriate, hold group meetings throughout each semester to encourage a sense of belonging, connect students to each other as peer supports, and provide professional networking within the program.
Assist all students who are eligible for the NHS PATH Grant scholarship through the whole application process, including navigating the FAFSA; Keep record of each application, follow up that they are complete, record the student completion, and record if/when each student received the scholarship.
Refer students with course questions or instructor concerns directly to that course instructor.
Maintain spreadsheets and reports, including time and effort; Regularly share those reports and monthly updates with NHS PATH Grant Project Coordinator as required for reporting purposes by the State and NHS PATH.
Assist with special projects and perform related duties as requested by Nursing and Health Sciences Chairs or NHS PATH Grant Project Coordinator.
Qualifications:
Education
Bachelor's Degree in Nursing or Health Sciences related discipline required.
Experience
Minimum of two (2) years experience working with students in advising, teaching or administrative support rolerelated to the subject area required.
Must have exceptional written and oral communication skills and customer relation skills.
Proficient in MS Office suite including Excel and Outlook required.
Must be highly organized, detail oriented, results driven, self-starter, collaborative, problem solver, and ability tomaintain a high level of confidentiality.
Experience working with adult students and providing support is preferred.
Working Conditions:
Computer and printers, calculator, electronic typewriter, telephone, copy machine and fax machine
40 hours per week in person
Interact with administrators, senior management, faculty, students and community members
Travel as needed, in own vehicle, to meet requirements of the position
Must have a valid drivers license
This position requires a background check and drug screen
Hiring Range: Classified 13 Salary/28.00 - 29.00
Competitive starting pay is dependent on education and experience. College of DuPage also offers a generous benefits plan which includes paid time off, tuition discounts for employees and dependents, medical, dental, vision effective the first day of employment, and retirement benefits in a collaborative and friendly environment.
College of DuPage is an equal opportunity employer. We are committed to diversity and creating an inclusive environment for all employees.
College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.
